Lovely Lubbock Home w/ Furnished Deck & Grill

Reviews

• Texas Tech Graduation

  5/5

  This home was perfect for our TTU graduation celebration. Very close to campus and clean. I would highly recommend!

  *This review was originally posted on Vrbo

• Good location but likely would not stay again

  3/5

  House is a good location right across from a park. I would likely not stay there again due to a few of the issues, I have stayed at other places that seemed much more welcoming, and had more amenities even small toiletries, etc. The house is not fully equipped for cooking, the children’s play area outside had a wasp nest. The trashcan was full when we arrived outside. the local contact was very responsive to our issues, along with a broken dishwasher.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Diana, we truly appreciate you sharing your thoughts about your recent stay. Your feedback is essential to us, and we've relayed your comments to the homeowner, who would like to address the following:
  -Our local management representative received your call expressing disappointment in the level of kitchen outfitting and other amenities. We recognize the importance of thoroughly addressing each concern, and we would like to share some insights into the matter.
  -The home was meticulously stocked based on Airbnb recommendations, and the kitchen has been personally utilized for cooking on numerous occasions with the belief that it is adequately equipped. Nevertheless, we understand that individual preferences can vary, and we regret any inconveniences you may have experienced. In our ongoing commitment to providing an exceptional and personalized experience for our guests, we would be sincerely grateful for any specific details you could share regarding aspects in the kitchen that you found to be lacking.
  -We take great care to furnish our accommodations with essential amenities, including body wash, shampoo, conditioner, and hand wash soap in each bathroom. In the event that our guests feel anything is lacking or if there are specific preferences, we wholeheartedly encourage them to communicate with us
  -Regrettably, there was an oversight by our cleaning staff, resulting in a full outdoor trash can during your stay. We informed you that our cleaning staff would promptly address the issue. While you did not report the dishwasher as a concern, we later identified the need for repair, and it was promptly addressed post your visit. We were unaware of the wasp nest until you brought it to our attention, and we have since taken immediate action to remove it.
  Our commitment to all our guests is to make the best possible stay, and we look forward to this property hosting many satisfied guests as evidenced in all other reviews.

• Texas Tech Graduation

  5/5

  This home was perfect for our TTU graduation celebration. Very close to campus and clean. I would highly recommend!

• Visiting daughter

  5/5

  We came up to watch the game and spend quality time with our daughter. The home was perfect! My husband was able to use the gas grill and we enjoyed dinner with our daughter. We asked if we could check in early and they answered timely and were very accommodating! Overall the stay was a Awesome!

  *This review was originally posted on Vrbo

• Perfect Tech Terrace home

  5/5

  Great house in a lovely spot looking out on the park and walking distance to coffee and shopping. Sparkling clean and comfy!