North Myrtle Beach Condo: Steps to Ocean!

Reviews

• Beach Vacation

  5/5

  We truly enjoyed our stay. The property is cozy, clean and just as pictured. The sunrises were incredible and walking on the beach on the crispy afternoons made our stay. The location is great and even though it’s off season there was plenty to do/see and lots of great eateries nearby. Thank you for the experience!

• Family Beach Trip

  5/5

  This was a last minute decision to go the beach and the condo I found was perfect. It was a close walk to the beach, which we loved. The condo was cozy for all of us, was clean, and everything was in working order

• Almost perfect

  3/5

  The location was easy to find. Pros: location, comfortable, full kitchen, a/c collllld, and price. Cons: wasn't entirely clean things stuffed behind pullout bed in living room, not enough pillows to accommodate 4, a/c filter was really dirty, you pay a $200+ cleaning fee but you have to do the cleaning before exiting, communicating with property owner was nonexistent. I sent several emails without any response (although I figured some things out on my own), pool was very green (kids refused to get in so that says a lot.. of course we wouldn't let them anyway), we never found the outside trashcan to take out our garage, door wasn't all that secure...door knob was wiggly, the automatic door lock didn't automatically lock after leaving or entering...it was very confusing to use, and my husband left his very expensive hat while trying to locate trash and no one contacted us about it. I would really like the return of his hat it would really make his day. All in all we would consider giving it another try.

  Positive:

  Negative:

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Danni, we appreciate you sharing your thoughts about your recent stay. Your feedback is essential to us, and we've relayed your comments to the homeowner, who would like to address the following:
  - We appreciate your valuable feedback on your recent stay, and we're delighted that you found our property's location easy to find, the fully-equipped kitchen, the efficient air conditioner, and the affordability. Your positive feedback on these aspects is appreciated.
  - We apologize for any inconvenience during your stay. The pool is cleaned professionally on a regular schedule and we haven't received complaints of this before from any other owners/guests.
  - The doorknob on our manual lock has been tightened, and we've addressed cleanliness with our team to prevent future issues. In addition, the filter has been cleaned in the past three months, and the exterior grates have also been cleared of lint. We provide five sleeping pillows for your comfort.
  - We understand your concerns about communication and the lack of response to your emails. We improved our communication channels by adding our direct phone number.
  - We will be laminating the Welcome packet/instructions so that it's readily available to our guests. It includes the location of the trash dumpster and pool.
  - Lastly, we apologize for any inconvenience regarding your husband's lost hat. We made every effort to locate it, but were unfortunately unsuccessful in finding it.
  
  Thank you for considering giving us another try. We value your feedback and are committed to making the necessary improvements to provide a more enjoyable stay in the future.

• Disappointed on many levels

  2/5

  Looking at the advertisement pictures, we thought the pool was attached to the building in which we were staying. It's not. It's across the street. There's nothing wrong with that - if you know that before hand. The Ad said the unit had a toaster and a blender. It had neither when we arrived. To their credit and after several calls, we did get them - on the third day of our stay. The instructions for the use of the internet were supposed to be in the unit upon arrival. They were not there. I called the "contact" number but it directed me to the cleaning service, not the rental agent. This unit is not ocean front and has a very limited "ocean view." How it got the 5 star ratings I saw in the Ad is bewildering to me. The unit was neat but old with feathers coming out of the couch. I will say this, it did have nice beach chairs.

  Manager's Response:

  Hi Ray, we always appreciate hearing from our guests, but the homeowner would like to take a moment to clarify a few things raised in your review:
  - Thank you for choosing to stay in our North Myrtle Beach, South Carolina condominium and leaving a review, as guest feedback is vitally important to us and the success of our vacation rental business.
  - The 5-star ratings you saw in the Ad may be from previous guests who enjoyed their stay for different reasons, but we appreciate your honest feedback, which helps us improve.
  - We apologize for any confusion regarding the pool's location, and we've updated the listing to make it clear that it's across the street.
  - We're glad you received the toaster and blender, albeit with a slight delay, and we're working on ensuring such items are readily available for future guests.
  - Regarding the internet instructions, we've added more formal laminated instructions to the unit to prevent any inconvenience like this in the future.
  - The decorative pillows on the sofa have feathers in them, but they are completely functional. We are sorry if you thought otherwise.
  
  Thank you for acknowledging the neatness of the unit and the nice complimentary beach chairs to use at the beach.

• Very nice

  4/5

  Nice place. Convenient to everything.