Luxury Orlando Escape - 4 Mi to Disney World!

Reviews

• Good value

  5/5

  Enjoyed the property and pool. Unit layout was spacious but definitely had “hotel” vibes rather than a home. Carpet and furniture was worn and dated. Overall, good value for the price and didn’t spend much time in the unit anyway.

  *This review was originally posted on Vrbo

• The Condo was messed up and it was not ready. The property owner or the management didn't cooperate.

  1/5

  I reached at this Condo around 7pm on 2nd of August 2021 and found that it was clean and ready to stay. All the dirty towels ware every where in the rest room, all trashes ware full, dirty cloths and pillows were on the beds and it was completely messed up. The property manager didn't communicate properly but the property owner said he would send a cleaner to clean it up. I did wait for 3 hours to get it clean but around 10 pm the property owner replied that he would be unable to send a cleaner. Also, he recommended me not to stay at this condo. It was late night but still I had to find another accommodation to stay for that night. I was so tired because I was traveling from Atlanta, Georgia, despite that I had no option but face the situation. So, before you book this property, make sure they will make it ready.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Mohammad, we want all of our guests to rest easy when they stay with us, and we're sorry to hear that this property was not ready upon arrival. We followed up with the homeowner, who let us know that your booking came in last minute and the cleaners were not able to make it over before your arrival. They attempted to send them out after hearing from you, and they are sorry that they were not available to clean after you checked in. We hope the full refund granted helped to make up for the inconvenience you felt.

• Instruction to get access to appt was wrong on email, we spent 2 hrs trying to figure out how to get

  3/5

  Poor, chairs old dirty, drier taking 3hours to dry

  *This review was originally posted on Vrbo

• Poor housekeeping. Could have been a five star.

  2/5

  CONS: Parking horrible. Not nearly enough spaces, no parking permits are given. You need a "card" to get into building 3 where our condo was and were told by the manager to wait until someone comes out. After waiting for five minutes we went to the front desk (building 1) which we were told NOT to do and they had no idea what we were talking about. Went back to building 3 and another visitor came out about 3 minutes later and were were able to get in. Could not get into Condo because the contact person "manager" forgot to reprogram the lock with the code we were sent. Went to the front desk which we were NOT suppose to do and they had not idea what we were talking about?????. Called the "manager" and he gave us his code. Our concern was how many other people had that code if their condo lock had not been reprogrammed. Once we got in there were key cards on the table that were were to use to get in and out of the building and into the pool. From first appearance it looked good and smelled colorxed cleaned then the issues started. Our contract said to leave all dirty towels in a pile but there was a sign in the condo that said wash and dry towels before leaving. We found dirty towels in the washing machine. I'm sure the people before us had the same issue of us that we had to leave at 6:30 am (who has time to wash and dry towels after showers that early). The dinning room light fixtures called for three bulbs but two were burnt out. We called the "manager immediately but they were never replaced. The utensils in the drawer were dirty! (There is no bottle opener.) There was a clean liner in the garbage can but when we pulled it out the bottom of the can was gross.....the cabinet floor under the can was even grosser. Looked like neither had been cleaned for ages. There were a couple used sponges but no dish clothes or towels. When I opened the vanity in the master bath the door fell off. Called to let the manager know he said don't worry, those things happen. It was never fixed. There were 4 well worn wash clothes put plenty of towels (including no fewer than 10 from the pool.) Water pressure in sinks went from great and all of a sudden would completely stop...had to turn handle off wait a few seconds and turn on again. Water in the sink sluggish. These are all things house keeping should have been aware of! PROS: Great location close to airport and all attractions (no more than 20 minutes on a week day with traffic), very nice outlet mall almost on property (five minute walk without crossing traffic.) Beautiful view of the pool and ship (with a water slide) from deck, clean sheets, comfortable beds, kid friendly (even though we didn't have any.) Pool great (hours 8:00 am to 10:00 pm) except only guests were suppose to use it, getting in with the card but the gate stayed open and I got the feeling community people were using it because they were getting out of and returning to their cars. Bringing in coolers which "were not permitted." Nice bar and food service area in the pool. Periodically there were no towels because there was no system to pick up and return them....they were probably in peoples rooms or taken home. (The smaller pool which we were told was for adults only in another location (does not have towel or drink/food service) had kids running around, there was not management there. But it was still quieter than the big pool.

• Would absolutely stay again!

  5/5

  Great location, nice condo, fantastic communication from owner!

  *This review was originally posted on Vrbo