Golf Resort Getaway w/ Lanai & Private Pool!

Reviews

• Just Okay

  3/5

  While we enjoyed our stay in Haines City and golfing at Southern Dunes, we were misled about the management of this home. It was listed in all communication that David would be our host for our entire stay. We had some issues with the home when we arrived. We tried contacting David several times, and he never responded to our text messages or emails. Finally, we called the number listed for him and left a voicemail. After that, David contacted us and told us he was waiting for the owner of the home to get back to him. When David made arrangements with us to come to the home, he let us know he was NOT the management/host for this home. Originally the owner contracted him but then changed his mind. However, he never took David's name off the listing or out of his brochure in the home. Eventually David did come to the home to fix the table and chairs which needed tightening after getting approval from the owner. As far as we know, there is no management care for the home.

  As far as cleanliness, the home was okay; not quite up to my standards. The ceiling fans had so much dust on them, we were afraid to put them on, and I didn't feel it was my obligation to dust them. The bunk beds had no bedspreads or blankets on them, just the sheets.

  As far as amenities, the towels are your standard white towels. They do not give you very many hand towels. The toiletries are minimal. The liquid hand soap bottles were almost empty and the soap in them didn't lather. The bar soap was the size of a 50 cent piece all around. The shampoo and conditioner tubes were extremely small. The toilet paper rolls were very small and so was the paper towel roll. The salt shaker was empty. All items were dollar store quality. If you are staying longer than a few days, bring your own toiletries. Do not depend on what's there. It lists there is a crock pot but there is not. It lists laundry detergent but there was none (eventually David brought us a small bottle). It lists hangers and if you consider four hangers in each bedroom to be enough then you are fine. We wound up having to go buy hangers at the dollar store and hand soap. There is no body wash, bring your own. The one cup part of the coffee maker kept clogging and we had to clean it several times. The top of the lenai (screen around pool) desperately needs to be cleaned of debris.

  The location was very good. I would go to Southern Dunes again, but would NOT rent this home.

  Manager's Response:

  Leonard, we appreciate you sharing your feedback from your recent stay at our property. We want to address the concerns you raised to ensure clarity and improve our guests' experiences.
  
  David serves as the property manager and handles all on-ground issues with guests and the property. His name is included in the property welcome book/brochure as he oversees everything requiring hands-on attention, excluding cleaning, which is managed by our dedicated housekeeper, and bookings, managed by Evolve. Each plays a distinct role in ensuring the smooth operation of our property.
  
  Regarding cleanliness, our housekeeping team conducts thorough cleanings, including wiping down ceiling fans annually, typically in May or June when the property is available and unbooked. We apologize if there were any oversights during your stay.
  
  We provide quality towels in each bathroom, with two bath towels, two wash towels, and two hand towels per room, except for the kids' room, which receives extra towels. Additionally, toiletries such as toilet paper, soap, shampoo, and conditioner are provided to ensure guests' comfort for their initial nights.
  
  In the kitchen, we offer essential supplies such as dishwasher pods, paper towels, and unlimited garbage bags, along with a fully functional spice rack. While our housekeeper usually leaves two laundry pods for the washer, we apologize for any inconvenience caused by the oversight and appreciate David's prompt assistance in delivering a small bottle.
  
  We regularly update our appliances, including the coffee maker, to ensure they are in optimal condition. Instructions for use are provided nearby to assist guests.
  
  The lanai is cleaned every three to six months due to surrounding trees, but this does not impact the pool's cleanliness or usability.
  
  We apologize for any inconvenience you experienced and appreciate your understanding. David is the primary contact person for any issues during your stay, and we encourage guests to reach out to him directly for prompt assistance.
  
  We hope you'll consider staying with us again in the future, as we strive to create memorable experiences for all our guests.

• Golf Getaway

  5/5

  Great accommodation for our foursome. Clean and well equipped and great location too. Would definitely stay again. Reasonably priced too

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Bill, thank you so much for taking the time out and leaving a review I really appreciate it, my housekeeping team do a excellent job on making sure the property is super clean as it is one of our main priorities, and I do my best to make sure is up-to-date with the latest technology, and making sure it’s well equipped with everything anyone would possibly need to make them self feel comfortable and at home. We would love for you to come stay with us again on your next visit."

• Golf Getaway

  5/5

  Perfect accommodations for our foursome. Conveniently located as well. Very clean and nice kitchen with both types of coffee types (carafe and pod). Great internet and TV equipment. Reasonably priced. Would rent again for sure.

  Manager's Response:

  From the owner: "Bill, thank you so much for taking the time out and leaving a review I really appreciate it, my housekeeping team does an excellent job on making sure the property is super clean as it is one of our main priorities, and I do my best to make sure is up-to-date with the latest technology, and making sure it’s well equipped with everything anyone would possibly need to make them self feel comfortable and at home. We would love for you to come stay with us again on your next visit."

• Beautiful getaway

  5/5

  My family and I took a trip to Florida for a family wedding. The house was absolutely beautiful and very peaceful surroundings. We loved how spacious the house was and it exceeded our expectations. If we’re ever in Haines city again , we would definitely stay here again .

  *This review was originally posted on Vrbo

  Manager's Response:

  From The Owner: "Rachel, thank you so much. I really appreciate you taking the time and leaving us a review. I also love how peaceful the community is, and at the same time so close to many stores and restaurants. I’m happy the house exceeded your expectations. My main goal is to provide a 5-star experience for every guest so they can feel at home. I would love for you to come stay with us again in the future. Hope to see you soon again."

• Wonderful house to connect with family

  5/5

  The house was clean and well maintained and had sufficient cooking amenities. Very convenient to grocery stores. Our family loved the heated pool and patio area. We would certainly rent this house again. We have stayed multiple times in Southern Dunes and always like the quiet and peaceful atmosphere.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Thank you!! Dennis for the 5-star review! We take great pride in our property and these kinds of reviews help fuel our passion for hospitality. I’m happy you and your family enjoyed the house and the peacefulness of the community, I’m happy everything was perfect, hope you come and stay with us again soon."