Gold Canyon Getaway - Family & Pet Friendly!

Reviews

• Great get away to some sunshine

  4/5

  This house was perfect for a small family if you are looking for something near the Superstition Mts for hiking. Clean, comfortable, and near hiking trails. Little back yard patio and pool were great. We did not swim as it was too cold, but in summer it would be great. Kitchen was well stalked, and it is dog friendly. We did not bring our pooches but it is set up for them. Check in was easy. We would use it again if in the area.

  *This review was originally posted on Vrbo

• Nice location, Smelly House

  3/5

  Pros: The location is great! Nestled in a gated neighborhood. Traffic is a little loud being on the Main Street into the neighborhood, but wasn’t a deal breaker. The house has a nice layout with the master in the back with a full bathroom, comfortable bed, and plenty of storage space. The other two bedrooms are at the front of the house next to the stop sign. There is a bathroom next to those rooms as well. The beds were comfortable. They had almost every utensil / amenity you would need. There were a few board games and a giant tv in the living room with a Roku.

  Cons: from the moment we entered the house, it smelled of dog urine. Even though we knew it was pet friendly, we have stayed at other pet friendly locations that didn’t smell. I text the owner after check in & they stated it was a “pet friendly house.” I asked if they had a carpet shampooer I could use to shampoo the carpet in the front room (where the doggy door was and the majority of the smell was coming from) thinking it would make it better, it did not. The carpet needs to be replaced in order to eliminate the many pet stains. I was a little surprised at how dirty the rest of the house was as well. Most of the dishes had to be cleaned before using, the baseboards, trim, light switches, & vents were covered in dirt. The sheets were microfiber and pilling. The pillows did not have pillow protectors on them & were stained with unknown bodily fluids. We pay a cleaning fee - we expected a cleaner house.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Thomas, we truly appreciate you sharing your thoughts about your recent stay. Your feedback is essential to us, and we've relayed your comments to the homeowner, who would like to address the following:
  -Throughout your stay, we were highly responsive and receptive to your concerns. Upon learning about the issue with the barbecue, prompt action was taken to rectify the situation. A replacement barbecue was promptly delivered, and upon further assessment of the odor concern, we went above and beyond by offering to shampoo the carpet themselves the next morning. Transparency was maintained throughout the process, discussing the potential temporary effects of carpet shampooing and attentively considering your suggestion to purchase an air purifier.
  -In addition to addressing specific concerns raised during your stay, it's important to highlight our ongoing efforts to maintain a high standard of cleanliness and comfort for all guests. The property undergoes thorough cleaning before and after each guest's stay, with meticulous attention given to frequently touched surfaces such as light switches. Routine maintenance tasks, including annual repainting of baseboards and regular replacement of air filters, are diligently carried out to ensure a fresh and inviting environment. Additionally, we ensures that all dishes are meticulously cleaned and sanitized, offering the option of paper plates for added convenience and peace of mind.
  -Moreover, we are committed to ensuring the utmost comfort for guests, with new beds and predominantly new pillows provided. Any older or discolored pillows will be promptly replaced to maintain the highest standard of comfort for future guests.
  We strive to ensure an exceptional stay for all our guests and eagerly anticipate this property hosting many more satisfied guests, as reflected in our numerous positive reviews.

• Beautiful property and quiet neighborhood

  5/5

  Beautiful property and everything was just as described. We thoroughly enjoyed the house and the property manager was very responsive to our questions. We would definitely stay again.

  *This review was originally posted on Vrbo