Remodeled Swannanoa Cottage w/Sauna, Yard&Fire Pit

Reviews

• All the amenities

  4/5

  Very lovely home. Well stocked with everything one might need. Nice setting. Only negatives would be road noise from nearby freeway and the occasional train horns.

  *This review was originally posted on Vrbo

• Nicest rental we have ever had

  5/5

  This was hinestly the best rental we have ever had. Everything was perfect. The house was absolutely what we had hoped it would be.

  *This review was originally posted on Vrbo

• Nicely Remodeled Property

  3/5

  While the property was recently and nicely remodeled the location left a little to be desired. It was hard to enjoy the outdoor space due to proximity to the Interstate and while a bit comical the crowing rooster did become annoying as well.

  *This review was originally posted on Vrbo

• Hidden fees and owner parks car there so no access to carport

  2/5

  We were charged an owner Fee which equaled another nights stay??? Also, cleaning fee for us to strip the bed, take out the trash, and start dishwasher. I am okay with starting the dishwasher. But there better be no cobwebs or layers of debris on surfaces. Just saying. So I am not sure we're the disconnect is, but you are directed to a different site that is called Evolve. So most likely I will not use VRBO ever again. This equates to an additional nights stay. Absolutely ridiculous. House needs a deep cleaning!!!!!! Bed is uncomfortable and linens do not smell fresh. Yes the house is updated, tastefully decorated, and nice. The pictures show no vehicle in the driveway, but when you arrive there is one. So you are under the impression there is someone there. I called the manager and he stated this was listed in the description and does cause a problem. I have reviewed the description and do not see this anywhere. Also stated they are working on it. This means do not worry about it, because it will not be moved. So basically I had to load our car to leave in a down pour. One of the reasons I chose this place was the covered parking, because of the unpredictable weather in the area. Really did not use the outdoors area due the weather being unpredictable and the trailer park / meth lab next door to the house.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Mark, the right vacation home is everything, and we're disappointed that this wasn't the one for you. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - The "owner fees" listed on Vrbo include the industry-standard cleaning fee and damage protection.
  - We will schedule a deep cleaning to make sure any concerns get taken care of immediately.
  - Regarding the comfort of the bed, we've had many comments stating that guests found it very comfortable. We're sorry it wasn’t to your liking.
  - We inform guests that the owner's vehicle is stored on the property under the carport at this time. This will no longer be an issue as of April 2021 when it will be on the other side of the property behind a fence.
  - The mobile home next door is well maintained by our neighbors.
  Thank you so much for your feedback. We do apologize for the challenges that you experienced while on your stay at the “Little Cottage" and we'll act on it right away so that future guests can have a five-star experience!

• Little privacy house

  5/5

  great place! have put a lot of work into property!

  *This review was originally posted on Vrbo