Cabin in Mill Spring Near Parker-Binns Winery

Reviews

• Cozy Cabin

  3/5

  The microwave went out so we were not able to warm food on Thanksgiving and remainder of stay. There wasn’t an oven so this was frustrating. The cabin is secluded ( no restaurants near) so kitchen amenities are important. And better TV service needed. Would be helpful if sign for property was lit with lights. Difficult to see when dark. I would not rent again.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Andrea, thanks for taking the time to review your stay. After reading your feedback, the homeowner wanted to share the following:
  - We genuinely apologize for the issue you encountered with the microwave. As mentioned in our listing, we have a microwave/convection oven to provide guests with additional cooking options. When you reported the problem, we advised you to check the breaker. We have now purchased a new microwave to ensure the convenience of our future guests.
  - Tryon is located 9.1 miles from Millspring, NC, and has many restaurants for our guests to enjoy.
  - Regarding the path lights, they are working as intended. We have photo documentation demonstrating their functionality.
  Once again, thank you for your valuable review. Your feedback helps us improve and provide our guests the best possible experience.

• Janet

  5/5

  A couple of issues (TV and Internet problems), but the owner was SO willing to help and try to get them working. Greatly appreciated her trying to assist

  *This review was originally posted on Vrbo

• Rude property management

  2/5

  When we got to the cabin we had a hard time unlocking the door. So we called the property manager and had to leave a message. She never called back. We figured out the lock ourselves and when we went I the cabin was extremely hot. The ac was not on. It was a 88 degree day. We had to call the property manager once again to ask about the ac. She actually picked up this time but was extremely rude about how to turn on the ac, which wasn’t easy. She also threatened us with a service charge if we didn’t do it right. Why wasn’t it on in the first place if they were going to have guests? Will never stay there again.

  *This review was originally posted on Vrbo

  Manager's Response:

  Owner's response: "Lorilei, we want all of our guests to rest easy when they stay with us, and we're sorry that you experienced some issues during your trip.
  
  - We have instructed the cleaning crew to leave the AC running if a guest is checking in immediately, we're sorry that this didn't happen and it was hot.
  - I apologize I was not trying to be rude, I just wanted to get you taken care of. We do have instructions on how to turn on the mini-split system and expressed my appreciation that you got it figured out since it does cost a minimum of $75.00 for a service call.
  - I work full time and it is not always feasible for me to pick up the phone whenever it rings, I do apologize but I did respond within the hour.
  
  We truly go above and beyond for our guests, and are confident that future guests will have excellent stays! We will continue to deliver the 5-star experiences we are known for."

• YOGI

  5/5

  A DELIGHTFUL CABIN ~

  *This review was originally posted on Vrbo

• In area for intercollegiate horse show at Tryon

  5/5

  We’re seniors who enjoy following our granddaughter's participation in equestrian eventing. Property was perfect for our purpose less than 10 minutes from the show property. Comfortable, clean, quiet with better kitchen than expected.

  *This review was originally posted on Vrbo