Tow Retreat on Lake Buchanan w/ Dock & Kayaks!

Reviews

• Poor

  2/5

  The kayaks all had holes. I had to unload dishes and laundry that were not mine. There was glass on the floor from a broken window that did not get cleaned up right. The dock has no electricity running to it. The dock is no where near the water. Its not a private cove as advertised. The owner did nothing to make our stay the way it should have been. TERRIBLE EXPERIENCE. WILL NOT BE RETURNING.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Lesley, we’re sorry to hear your stay did not meet your expectations. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We strive to provide our guests with a great guest experience, so we were disappointed to hear your feedback and want to take a moment to address your concerns.
  - After making us aware of your concerns, upon further inspection, we did discover one of the three kayaks had a leak that we were previously unaware of as we had not received any complaints from previous guests. We sincerely apologize for any inconvenience this may have caused you.
  - During the previous guest stay we had a severe storm that produced large hail. While there was some damage done and glass broken, we were unable to remove all of it in it's entirety from the flower beds. We proactively reached out to make you aware and requested that no one go into the flower beds. We're truly sorry this happened for your stay.
  - We choose not to have electricity running to the dock for safety reasons and do not advertise as such. During this period of severe drought, the lake is substantially lower than in an average year, which is completely outside of our control, but we're sorry this had a negative impact on your stay.
  - We take our listing accuracy seriously and do not advertise the property to be on a private cove, however, it is a secluded cove and there is not a public boat ramp.
  We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.

• Just to Relax

  5/5

  Our stay was very relaxing. We are sad the water line is down 20 feet. But that is just the way it is sometimes. We had everything we needed at the house, kayaks, table tennis, plates, utensils, towels etc. You only need to bring clothes and food. Easy to get to. Very quiet neighborhood tucked away from the world. If you are looking for a fun place with lots to do if you want to... or just to sit around and do NOTHING... this is a great economical place. Our property owner was very quick to answer questions, make suggestions, and take care of anything we needed. Very happy with the overall experience, and will do it again soon.

  *This review was originally posted on Vrbo

• It was so relaxing

  5/5

  It was so relaxing! We never left the property. Kitchen was well equipped

  *This review was originally posted on Vrbo

• Anniversary Family retreat

  5/5

  We had a very good time at Ruthies getaway. The family cooking and serenity of the area was very enjoyable. The house layout for the family was good, fully supplied utensils. Plentiful supply of towels, paper products The only negative is the listing does not say the boat dock was out of water due to low water level or that the lake was low. We had no idea. We adapted. Other than that, the time was fantastic.

  *This review was originally posted on Vrbo

• Cozy Home

  5/5

  Excellent communication with host. All linens clean and plenty of space. Everything you’d need in the kitchen. Nice quite property and neighborhood. We’ll rent again!

  *This review was originally posted on Vrbo