Historic Downtown Saugatuck Loft Apartment!

Reviews

• Great Stay!

  5/5

  We have been here several times. Really fun loft overlooking Butler Street. Lots to watch, walk to everything, and very relaxing. And the management is great!

  *This review was originally posted on Vrbo

• Great Location - Fun Spot to Stay

  5/5

  We enjoyed this charming historic hardware building - it was fun to stay here so close to shops. It felt “homey” & we loved the decor with the antique tools and other objects. The Butler Pantry downstairs was a great first stop for coffee in the morning and last stop for cookies in the evening. If you have a hard time with stairs, that would be your only barrier to enjoying this location - 21 stairs to get to the apartment upstairs - for us, it was okay and worth the climb to stay somewhere a little different. :)

  *This review was originally posted on Vrbo

• 4/5

  Property is very well located. Bike rental store is at the same address...we took a leisurely ride to the beach. Easy walk to downtown restaurants and shopping. Power in Saugatuck went out for a few hours our last night. I reached out to the local contact, but there were no flashlights or emergency lighting available on the property. We weren't too inconvenienced...managed with our phone lights. Would stay here again.

  *This review was originally posted on Vrbo

• 1/5

  Once we Arrived, the Air Condition in the Unit was Broke in the Rental. This is a very old space located on the 2nd floor, and it was 85 degrees inside with no air circulation. The fans that were left to help were old and full of Dust. Only 4 windows in the whole unit even open, so it was like an oven. We contacted them to let them know that this was not safe for our kids seeing my one daughter has asthma and they said there was nothing they could do to help. To make matters worse, they then were painting the exterior or the building and paint fumes were then coming into the space. It was terrible and nobody from contact list offered any bit of help during this terrible stay. We had no choice but to leave and find another space. Hopefully they will now do the right thing and refund the money. I would not recommend this place.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi there, thanks for letting us know about your stay. We followed up with the homeowner after reading your feedback, and they would like to share the following:
  -"We deeply regret that your experience was marred by an A/C unit malfunction during your stay. Such unexpected incidents can occur, and we understand the inconvenience they may cause. However, we have taken immediate action to rectify the situation by installing a new central A/C unit in the apartment to ensure that such issues do not recur in the future.
  -Our records indicate that a refund has been issued, and we apologize for any delay in its processing. If there is any confusion or concern regarding this matter, we kindly request further details to ensure that you are properly compensated for any inconvenience you may have experienced
  We genuinely value your feedback, and we always aim to ensure the comfort and satisfaction of our guests."

• Great location

  5/5

  Bigger than I thought. Very impressive. 5 stars! Thanks again.

  *This review was originally posted on Vrbo